Customer Device Management

Development lead & architect of a service assurance application that enables CSRs to retrieve and evaluate data from the network and services of Europe’s largest cable provider. The application aggregates real-time data on CPE metrics, quality of network interfaces, DOCSIS information, WiFi connected devices and call statistics, and provides status, remote operation, historical views and analytics. The application has been rolled out to NL, IE, CH, CZ, PL, AT and RO, operating on a footprint of >4mln CPEs and is built and maintained by a combination of on-shore and off-shore developers. Technologies: OSGi, Spring, ServiceMix, Camel, GWT, SOAP, REST, SNMP, TR-069, HighCharts